Privacy policy
1. Introduction
Líma Enterprise operates the website www.limabylima.com (“Service”). This Privacy Policy explains how we collect, use, share, and protect your personal information, in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and General Data Protection Regulation (GDPR), where applicable.
By using our Service, you agree to the collection and use of your data as outlined in this policy.
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2. Information We Collect
a. Personal Information
When interacting with our website, we may collect:
• Identity & Contact Details: Name, email, shipping & billing addresses, phone number
• Payment Information: Payment details are securely handled by third-party providers (e.g., Stripe, Toyyibpay); we do not store your credit card or bank info
• Account & Communications: Information you provide when signing up for updates, promotions, or when reaching out for support
We retain your data only for as long as necessary for business, legal, or operational purposes. Upon request, we will delete your data unless otherwise required by law.
b. Non-Personal Information
We also collect technical and usage data automatically, such as:
• Device & Technical Data: Browser type, operating system, device ID, anonymized IP address
• Usage Patterns: Pages visited, time spent, navigation behaviour
• Cookies & Analytics: We use cookies, Google Analytics, Meta Pixel, and other tools to improve performance and marketing
You can control cookie settings via your browser preferences.
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3. How We Use Your Information
Your information may be used to:
• Process and fulfill orders
• Provide customer service and support
• Send promotional emails (opt-out available anytime)
• Improve website experience via analytics
• Comply with legal requirements and protect Líma’s rights
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4. Sharing of Information
a. Service Providers
We may share your data with trusted third parties, such as:
• Payment processors for secure transactions
• Logistics partners for shipping and delivery
b. Legal Obligations
Information may be disclosed if required by law, legal authorities, or to protect public safety or our business.
c. Business Changes
If Líma undergoes a merger, acquisition, or asset sale, your data may be part of the transferred assets.
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5. Your Rights & Choices
Depending on your country or region, you may have the right to:
• View or update your personal data
• Request deletion of your data
• Unsubscribe from marketing communications
• Manage cookies via browser settings
To exercise your rights, please email us at: 📩 lima.official.my@gmail.com
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6. Security Measures
We use industry-standard security practices (SSL encryption, access controls) to keep your data safe. However, no digital platform is entirely risk-free. In the unlikely event of a data breach, we will notify affected users and take appropriate action.
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7. International Data Transfers
If you are located outside of Malaysia, your data may be transferred to and processed in Malaysia or in other countries where our partners operate. We ensure such transfers comply with applicable privacy regulations.
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8. Changes to This Policy
This Privacy Policy may be updated periodically. We will notify users of significant changes via email or on our website. Continued use of the Service after updates means you agree to the revised policy.
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9. Contact Us
For any privacy-related questions or data requests, feel free to reach out: